Client work

What changed for founder-led businesses.

Each story starts with a problem the founder could not see clearly, what it was costing, and what the business has now. Clients are named only with their written agreement, and a story is published only once they have approved the wording.

Illustration of a business relationship board and connected administrative records.

Recruitment

FannyFounder · Recruitment agency, London

Decides with itthe founder now reads the activity instead of assembling it

A clearer view of the business, and a stronger basis for decisions.

Activity lived across spreadsheets, email and notes. Assembling an overall picture took manual work every time, so the question that mattered stayed open: where should the effort go next?

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Payroll services

Premium Paye

Premium PayeFrance · around 200 client companies

< 1 hourof admin a month, down from around 12 in the busiest months

Around 12 hours of admin in a busy month. Now under one, every month.

Invoicing and direct debits came round every month, and each new client meant another round of manual paperwork. Three connected processes removed the work.

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In practice

Two different kinds of result

BusinessDelivered work and result
Premium Paye, FranceInvoicing, direct debits and online onboarding. Founder-reported time: about twelve hours in a busy month with onboarding, now under one. Feedback confirmed September 2026.
Anonymous recruitment agency, LondonRelationship CRM, follow-up tasks and reporting, live since September 2026. Better visibility and decision support; no measured time or commercial gain claimed.

Client reviews · Zapier Solution Partner Directory

Client reviews

Read them on Zapier
Eva

5 out of 5 stars

Great business understanding and recommendations!

Anne is very easy to work with and I’m so pleased with the results. She really took the time to understand my business, and made sure everything she built was giving me time back. She explained what she diagnosed and why she recommended each targeted change. The process was quick, efficient and super clear. She also communicates well, so you always know where things are. It made the whole experience easy and reassuring.

Posted on Zapier ·
Nayma

5 out of 5 stars

Amazing help improving our client onboarding

Anne has been amazing and went well above what I expected. She completely transformed our client onboarding process. Not being particularly techy myself, I really appreciated how she explained everything in simple terms, so I understood what she was setting up and how it would work. Many thanks, Anne!!

Posted on Zapier ·
Nick

5 out of 5 stars

Great work and fast turnaround!

Great experience! Anne delivered exactly what I wanted and more, really quickly. She was responsive and helpful throughout the project. A real pleasure to work with!

Posted on Zapier ·

All reviews published on 10PM’s Zapier profile, shown in full. Checked on 3 November 2026.

Your business

What could this look like in your business?

Bring a recurring frustration or a process you want to improve. We will discuss whether I can help and what the next step could be.

15 minutes · No charge
Prefer to write? anne@10pm.works