Chasing documents before work can start
A new client needs a clear list of documents. The process tracks what is missing and prepares reminder drafts for your team to check and send. Professional checks remain with the responsible firm.
Business automation consultant · Leeds (remote)
A business automation consultant for Leeds founders, working remotely.
Leeds runs on precise, billable work. I find the admin around it that does not need your expertise, and build the systems that take it off your hands.
Anne PeireFounder of 10PM, London
At a glance
- Who
- Anne Peire, founder of 10PM
- Where
- Working remotely with firms in Leeds and across the UK
- What
- Business process automation for founder-led firms and professional services
- Where it starts
- A free conversation, then a £350 Process Review or a broader Review from £650
Working with Leeds
Precise work, and the paperwork around it
Invest Leeds, the city’s inward investment service, lists 415 accountancy firms in the city and describes Leeds as the UK’s second largest city for financial services.
Small firms in those fields share a pattern. The expert work is exact, and so is the admin around it: documents to chase before an engagement can start, time to record before it can be billed, the same client questions answered by email every week. None of it needs a qualified professional, and a lot of it still lands on one.
I am based in London and I work with Leeds firms remotely, from the first call to handover, over video call and inside your existing systems.
Source, consulted 30 September 2026: Invest Leeds, Financial and Professional Services
Where I would start
Three places I would look first in a Leeds practice
Not a menu. These are the patterns I would check before anything else. The Business Process Review tells us which of them matter in your business, and by how much.
Time recorded, then billed by hand
Hours captured in one place, invoices typed up in another. Billing can start from the time already recorded, ready for you to check before it goes.
An inbox full of the same questions
Recurring client questions sorted as they arrive and answered in draft, ready for a person to approve. Nothing is sent without someone reading it.
More detail by audience: founders & small teams professional services firms architects consultants agency founders
Also working with founders in: London Manchester Birmingham Bristol
The work
What a business automation consultant actually does
The title covers a lot of ground, so here is the specific version.
I look at how your business really runs, not how the process document says it runs. I find the tasks that happen often and need no judgement, put a number on what they cost you over a year, and then build the systems that remove or shrink them.
I do not sell strategy decks or tool recommendations. What I hand over is a working system, tested against your real cases, documented, and operated by your team without me.
The founders I meet are not short of ambition. They are short of the hours that ambition needs.
Evidence
What this has changed
for real businesses
≈12 → <1hours of admin a month, at a payroll firm serving around 200 client companies
Premium Paye
Premium Paye is a payroll firm in France. Its founder reported that combined invoicing, direct debits and onboarding went from around twelve hours in a busy month with new clients to under one hour now. This is cross-sector experience, separate from the local examples above.
Read the case studyBackground
Why I see this pattern quickly
I spent more than fifteen years in B2B technology, including leadership roles at Fountain and Soldo, and time at Verizon after it acquired the company I was with. Before 10PM I also ran my own service business, an after-school nanny agency in London, and automated its hours, invoicing and payments myself.
My framework for the hire-or-automate decision ran as a full-page article in London Business Matters, the magazine of the London Chamber of Commerce and Industry, in the July and August 2026 issue.
In practice
Connect the work you already record
How it works
From your first question
to a working solution.
We agree the right depth of discovery first. Each paid stage has its own deliverables and fixed fee; you decide whether to continue after it.
First, a free 15-minute conversation to understand the challenge and agree the appropriate next step.
Understand your business
We explore the process, what you want to achieve and how your team prefers to work. I challenge the proposed solution if the underlying problem is different.
You receiveA clear process map, written recommendations and an agreed priority.
Check the tools and feasibility
During separately scoped Process Design, I check the connections, permissions, costs and exceptions that could affect the solution.
You receiveA documented workflow, feasibility findings and the requirements for a reliable build.
Agree the scope and price
Before implementation, we agree what will be built, the timeline, responsibilities and how we will check that it works.
You receiveA written proposal with a fixed build price, acceptance checks and any ongoing costs.
Build and test
I build the agreed solution and test normal cases, exceptions and approvals. Your team reviews it against the checks we agreed.
You receiveA working solution, a demonstration and the agreed checks completed before handover.
Document, train and hand over
I show your team how to use the solution, what to monitor and how to handle exceptions. We clarify ownership and support.
You receivePractical instructions, a walkthrough and clear support terms so your team can run it.
One recurring processFocused Process Review · £350Several connected prioritiesBusiness Process Review · from £650
Discovery, Process Design and implementation each have an agreed scope and fee. You choose the appropriate discovery service; buying both is not required. Testing, documentation and team handover are included in the agreed implementation scope.
Before we talk
Questions founders ask
before hiring anyone.
Something else on your mind?
Email me directly.
Do I need to know what to automate before we talk?
No. Bring a problem, a frustration or a part of the business that takes too much of your attention. Working out which change is worth making is part of my job. Sometimes the answer is to simplify a process before automating anything.
Do I need to be based in Leeds?
No. The work is delivered remotely from the first call to handover, over video call and inside your existing systems. Being based in Leeds is not a requirement on either side. What matters is whether the pattern fits your business.
We handle confidential client documents. How do you work with them?
Inside your own systems, with access you grant and can remove at any time. I do not move client documents into a new tool without your agreement, and where AI would read a document, I tell you which service it is so you can decide. Regulatory questions stay with your compliance lead: I build the process, I do not give legal or regulatory advice.
Will you replace our practice management software?
Not by default. I start with the systems you already pay for and connect around them. If a limitation makes a change worth considering, I explain the options and the cost before anything is agreed.
What does the fixed price cover?
Each paid phase has its own agreed scope and fee. The implementation proposal follows Process Design and sets out the build, the testing, the documentation, the timeline and the handover. Software subscriptions and any ongoing support are identified separately. If the scope changes, we agree the extra work and its price before it starts.
Your business
Where is your week going?
Fifteen minutes, no charge, no pitch. Bring one process that annoys you and we will look at it together.
15 minutes · No charge
Prefer to write? anne@10pm.works