Proposals written from scratch
The same structure, rebuilt for every new job. A master template and a simple tool that fills it from the brief means you edit instead of starting from a blank page.
Business automation consultant · Bristol (remote)
Bristol’s studios and production companies work project by project. I find the admin that repeats with every project, and build the systems that take it off your hands.

At a glance
Working with Bristol
The West of England Combined Authority counts over 5,500 creative businesses in the region, employing over 40,000 people, and 66,000 jobs in digital and technology in 2024. Natural history content alone brought in £127.2 million in 2022, 44% of the city’s screen industries turnover.
Project-based firms feel admin differently. It is not one monthly cycle, it is the same set-up every time a job starts: a proposal written from scratch, a budget tracked in a spreadsheet, time logged somewhere and billed somewhere else, a client asking for an update.
I am based in London and I work with Bristol and Bath founders remotely, over video call and inside the tools you already use.
Source, consulted 30 September 2026: West of England Combined Authority, priority growth sectors
Where I would start
Not a menu. These are the patterns I would check before anything else. The Business Process Review tells us which of them matter in your business, and by how much.
The same structure, rebuilt for every new job. A master template and a simple tool that fills it from the brief means you edit instead of starting from a blank page.
Hours in a calendar or a timesheet, invoices typed by hand at the end of the job. Billing can start from the time already recorded.
A short status update built from the project data you already keep, sent on a set day, so the question stops arriving by email.
More detail by audience: founders & small teams professional services firms architects consultants agency founders
Also working with founders in: London Manchester Birmingham Leeds
The work
The title covers a lot of ground, so here is the specific version.
I look at how your business really runs, not how the process document says it runs. I find the tasks that happen often and need no judgement, put a number on what they cost you over a year, and then build the systems that remove or shrink them.
I do not sell strategy decks or tool recommendations. What I hand over is a working system, tested against your real cases, documented, and operated by your team without me.
The founders I meet are not short of ambition. They are short of the hours that ambition needs.
Evidence
Premium Paye
Premium Paye is a payroll firm in France. Its founder reported that combined invoicing, direct debits and onboarding went from around twelve hours in a busy month with new clients to under one hour now. This is cross-sector experience, separate from the local examples above.
Read the case studyBackground
I spent more than fifteen years in B2B technology, including leadership roles at Fountain and Soldo, and time at Verizon after it acquired the company I was with. Before 10PM I also ran my own service business, an after-school nanny agency in London, and automated its hours, invoicing and payments myself.
My framework for the hire-or-automate decision ran as a full-page article in London Business Matters, the magazine of the London Chamber of Commerce and Industry, in the July and August 2026 issue.
In practice
How it works
We agree the right depth of discovery first. Each paid stage has its own deliverables and fixed fee; you decide whether to continue after it.
First, a free 15-minute conversation to understand the challenge and agree the appropriate next step.
We explore the process, what you want to achieve and how your team prefers to work. I challenge the proposed solution if the underlying problem is different.
You receiveA clear process map, written recommendations and an agreed priority.
During separately scoped Process Design, I check the connections, permissions, costs and exceptions that could affect the solution.
You receiveA documented workflow, feasibility findings and the requirements for a reliable build.
Before implementation, we agree what will be built, the timeline, responsibilities and how we will check that it works.
You receiveA written proposal with a fixed build price, acceptance checks and any ongoing costs.
I build the agreed solution and test normal cases, exceptions and approvals. Your team reviews it against the checks we agreed.
You receiveA working solution, a demonstration and the agreed checks completed before handover.
I show your team how to use the solution, what to monitor and how to handle exceptions. We clarify ownership and support.
You receivePractical instructions, a walkthrough and clear support terms so your team can run it.
Discovery, Process Design and implementation each have an agreed scope and fee. You choose the appropriate discovery service; buying both is not required. Testing, documentation and team handover are included in the agreed implementation scope.
Before we talk
Something else on your mind?
Email me directly.
No. Bring a problem, a frustration or a part of the business that takes too much of your attention. Working out which change is worth making is part of my job. Sometimes the answer is to simplify a process before automating anything.
No. The work happens remotely, over video call and inside the systems you already use, so Bristol, Bath or anywhere else in the UK makes no difference. I am based in London.
It can be, when the same steps repeat at the start and end of every project. The test is how often it happens and how long it takes each time. We examine both during discovery, with a £350 Review for one process or a broader Review from £650, before agreeing any build.
Yes, if the founder or producer is also the person doing the paperwork. The smaller the team, the more of that work lands on the people whose time is worth most.
Each paid phase has its own agreed scope and fee. The implementation proposal follows Process Design and sets out the build, the testing, the documentation, the timeline and the handover. Software subscriptions and any ongoing support are identified separately. If the scope changes, we agree the extra work and its price before it starts.
Your business
Fifteen minutes, no charge, no pitch. Bring one process that annoys you and we will look at it together.
15 minutes · No charge
Prefer to write? anne@10pm.works